We're here to help
Contact & support
Most account actions — export, delete, editing records — are self-service in the app. For everything else, reach the right team below and we'll get back to you.
Help & support
Trouble importing records, syncing, or using a feature? We'll help you sort it out.
support@itsourlife.aiPrivacy & data rights
Questions about your data, or want to exercise a GDPR/CCPA right we can't action in-app?
privacy@itsourlife.aiSecurity reports
Found a vulnerability? We treat reports as a gift and respond quickly.
Responsible disclosure
Before you email
Many things you can do yourself
Our Life is built to keep you in control — several common requests are a tap away inside the app.
- Export everything as PDF or JSON
- Edit, annotate, or delete records
- Permanently delete your account & data
- Manage sharing and caregiver access
Press & partnerships
Working on a story or partnership?
For media requests, brand assets, or partnership inquiries, get in touch and we'll point you to the right person.
hello@itsourlife.aiWe aim to reply to all enquiries within two business days.